RDI customer service is ready to help with any questions, comments, or concerns. Feel free to contact us by any of the following methods provided below.
New Rapid Detect Customer Service Schedule:
Monday – Thursday: 8:00 AM to 3:00 PM. Friday: 8:00 AM-2:00 PM Central Standard Time.
If you are calling outside of normal business hours, feel free to leave a message to the appropriate department. Remember to leave a name, phone number or an email address so that we may respond back to you. You’ll be hearing from us soon!
Frequently Asked Questions
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?