Thank you for your interest in Rapid Detect, INC. As America’s choice for quality, low-cost drug & alcohol testing supplies, we applaud you for taking the first step in the right direction as we extend a helping hand to keep your business running efficiently, with the reliability your clients depend on by supplying the testing kits you need at the lowest price possible.
Since RDI first opened its doors in 2002, customer satisfaction has always been our number one concern. We have worked diligently building strong relationships with various businesses across the country as well as numerous international locations by presenting the right screening product to meet their needs and help construct a reliable drug testing program.
- Our standard is to provide high-quality drug and alcohol testing products. Brand Name and Generic. Inferior tests never make it to our site.
- Quality Control is an issue that we rarely encounter. If there is a problem RDI will strive to reach a prompt and satisfactory resolution. We have an exemplary track record as proof of our dedication to customer service.
Our customers enjoy an everyday low price. As a repeat online buyer, your future purchases will receive a 10% discount on each transaction. In addition, purchases of 5 or more boxes will also receive another 7% off your subtotal!
- Competitive Pricing – Rapid Detects immediate discount system will make you search long and hard to find a price online that is better. Our prices are poised to benefit our customers, our goal is to keep you coming back.
- Dedicated Customer Service – Our company, Rapid Detect and our employees appreciates patronage and will strive to ensure your complete satisfaction.
Well into our 16th year in business, we pride ourselves on our longevity. Rated A-PLUS by the Better Business Bureau, our products are backed by a 30 Day Satisfaction Guarantee. Our site is secured by “McAfee Secure” giving our online customers security while completing purchases without worry. Our store is equipped with 256 bit SSL (Secure Server Layer) Encryption for data integrity.
- This website is designed for easy navigation so that you find what you are looking for without frustration.
- Our team is dedicated to making sure that your time on our site is well spent.
Customer Service is available to you by calling our toll free number (888-404-0020) Monday through Friday 8 am to 4 pm CST. Live customer service is waiting to answer your call, not an auto attendant to waste your time and make you angry before we even get to speak with you!
Live Chat is also at your disposal during business hours, if you have a question or do not find what you are looking for. Locate our live chat at the bottom right corner of any page. Click on the box to start a conversation. Give RDI a chance and join our list of happy customers!