|
RDI Site Index
>
Help Index >
Product Support > Support
Index > Contact Support
Rapiddetect
Customer Contact Support:
1.888.404.0020
We take great
pride in offering premier customer
service, and
complete availability to answer
any questions or provide support
to any customers or potential customers
needs. |
|
 |
Accepted
Payment Methods
Our store
accepts Visa, MasterCard & American
Express. For E-Check payment options
read below.
|
|
Our
Guarantee:
|
30 DAY GUARANTEE
PLAIN & SIMPLE,
WE GUARANTEE
OUR PRODUCTS TO
WORK, TO BE
FREE OF DEFECTS.
ALL OF OUR
PRODUCTS ARE FDA
CLEARED
AND HAVE LONG SHELF
LIFE.
|
 |
 |
|
|
To pay by E-Check:
Select the
pay by E-Check option and check
out. Next, download and print this
authorization form, fill in the
information and fax back to us @
918-649-1005. Note:
We can not
start processing your order until
we have this form so
[Click
Here]. |
Our Return
Policy
If there
are any problems with your order
and it is necessary to return merchandise,
please follow the instructions below. |
|
Should
you need to return merchandise please
notify our customer service department
at 1-888-404-0020 (M-F from 8-4
CST) and request a return authorization
number and address to ship the product
to. |
|
Returns
must be in brand new, mint condition,
in the original, undamaged manufacturer's
packaging including all packaging
materials, such as product & inserts.
Returns must be made within 15 days
of the ship date. |
Acceptance
of return of special order items
is conditional based on the terms
of return of the item's manufacturer
or supplier.
If damage occurred during transit,
please do not dispose of the packaging.
Contact the carrier for inspection
and file a claim with the carrier.
When returning items, they must
be sent freight prepaid. Returns
sent C.O.D. or "shipping charges
collect" will be refused.
Credit will be given only for items
that we receive and inspect. To
avoid any complications, be sure
that you insure your return shipment.
All returns will be subject to a
minimum 20% restocking charge, if
accepted. For any questions about
a return, please contact customer
service at 1-888-404-0020 (M-F from
8-4 CST). |
|
Privacy
Policy
We do not
share the information gathered through
this web site with any other 3rd
party. Your private information
is kept private.
SSL Site
Security
All payment information entered
through this web site cart is done
through 3DCart secure protection
by GEOTrust.com secure server with
128bit SSL Secure Server Link encryption
.
Ordering
Questions
If you have special questions about
ordering, please give us a call.
Our office hours are Monday through
Friday, 8:00am -4:00pm CST.
|
 |
|
|
|
|
 |
|